Speaking
Posted: 3 Sep **Apply on the website**
Weekly Hours: **Apply on the website** Role Home Office:
Yes
Every day, people do amazing things at Apple. What will you do? At
Apple, great ideas have a way of becoming great products, services and
customer experiences very quickly. Bring passion and dedication to
your job and there?s no telling what you could accomplish. ?As a
Customer Relations (CR) Advisor, you act as the highest point of
escalation for Apple customers.
_YOU WILL_ be responsible for customer recovery and retention and
providing a word class service.
_YOU WILL_ balance various complex customer?s issues, which will
require you to work closely with different departments to ensure a
successful resolution.
Do you have what it takes to be part of our innovative team? Please
check out the below to see if this role is suitable to you. If you
feel you are the ideal person for the role get in touch as we would
love to hear from you.
Key
_QUALIFICATIONS_
Key
_QUALIFICATIONS_
_YOU ARE_ passionate about solving customer problems and restoring
their confidence in Apple.
_YOU HAVE_ strong communication skills, including the ability to
actively listen to the customer and be able to negotiate where needed.
_YOU HAVE_ excellent organisational/time management skills and you are
able to discern priorities from urgencies and able to work under tight
deadlines and pressure.
_YOU HAVE_ outstanding and consistent follow through until full
resolution of customer issue.
_YOU ARE_ an excellent problem solver and decision maker - you can
make good judgments by weighing up the customer&#**Apply on the
website**;s needs as well as the needs of the business.
_YOU ARE_ detailed oriented and analytical; while also being able to
look at the bigger picture.
_YOU ARE_ curious and ambitious and like to think creatively.
_YOU ARE_ target oriented.
You can multitask.
_YOU ARE_ flexible - willing to explore additional responsibility and
assist in the execution of new projects.
_YOU ARE_ autonomous while little supervision.
You can speak fluently in English and Hebrew Description Description
We ?represent Apple as the company?s highest customer concern point
with the ultimate scope of restoring customer confidence in Apple. We
strengthen customers? loyalty and faith in Apple as a whole.
_YOU WILL_ see opportunities for operational improvements and suggest
improvement strategies. Empowered to use judgement when balancing
company and customer needs. As part of the Customer Relations team you
will take full responsibility for customer cases and see these cases
through to completion.
_EDUCATION_ & Experience
_EDUCATION_ & Experience
Additional
_REQUIREMENTS_
Additional
_REQUIREMENTS_ Position: ?At Home Customer Relations Admin Advisor - Hebrew
Speaking
Posted: 3 Sep **Apply on the website**
Weekly Hours: **Apply on the website** Role Home Office:
Yes
Every day, people do amazing things at Apple. What will you do? At
Apple, great ideas have a way of becoming great products, services and
customer experiences very quickly. Bring passion and dedication to
your job and there?s no telling what you could accomplish. ?As a
Customer Relations (CR) Advisor, you act as the highest point of
escalation for Apple customers.
_YOU WILL_ be responsible for customer recovery and retention and
providing a word class service.
_YOU WILL_ balance various complex customer?s issues, which will
require you to work closely with different departments to ensure a
successful resolution.
Do you have what it takes to be part of our innovative team? Please
check out the below to see if this role is suitable to you. If you
feel you are the ideal person for the role get in touch as we would
love to hear from you.
Key
_QUALIFICATIONS_
Key
_QUALIFICATIONS_
_YOU ARE_ passionate about solving customer problems and restoring
their confidence in Apple.
_YOU HAVE_ strong communication skills, including the ability to
actively listen to the customer and be able to negotiate where needed.
_YOU HAVE_ excellent organisational/time management skills and you are
able to discern priorities from urgencies and able to work under tight
deadlines and pressure.
_YOU HAVE_ outstanding and consistent follow through until full
resolution of customer issue.
_YOU ARE_ an excellent problem solver and decision maker - you can
make good judgments by weighing up the customer&#**Apply on the
website**;s needs as well as the needs of the business.
_YOU ARE_ detailed oriented and analytical; while also being able to
look at the bigger picture.
_YOU ARE_ curious and ambitious and like to think creatively.
_YOU ARE_ target oriented.
You can multitask.
_YOU ARE_ flexible - willing to explore additional responsibility and
assist in the execution of new projects.
_YOU ARE_ autonomous while little supervision.
You can speak fluently in English and Hebrew Description Description
We ?represent Apple as the company?s highest customer concern point
with the ultimate scope of restoring customer confidence in Apple. We
strengthen customers? loyalty and faith in Apple as a whole.
_YOU WILL_ see opportunities for operational improvements and suggest
improvement strategies. Empowered to use judgement when balancing
company and customer needs. As part of the Customer Relations team you
will take full responsibility for customer cases and see these cases
through to completion.
_EDUCATION_ & Experience
_EDUCATION_ & Experience
Additional
_REQUIREMENTS_
Additional
_REQUIREMENTS_
We need : English (Good)
Type: Permanent
Payment:
Category: Others
